I charged the wrong patient.
If you selected the incorrect patient for a payment, there are two ways you can fix this.
After the below steps are completed, you will need to re-process the payment under the correct patient.
If the transaction is same day, please follow "
Voiding a transaction" for assistance on how to void a transaction.
If the transaction is NOT the same day, please follow "
Refund a transaction" for assistance on how to refund a transaction.